Top Ten Tips for Being More Inclusive of Disabled Adults and Young People

January 03, 2018

Inclusion means feeling safe, welcome and able to take part

  1. Be welcoming in person and through your marketing and communications- first impressions count

When disabled people arrive they want to feel you are pleased they are there and not a burden.

Use positive words and images that include disabled people in your publicity/social media/website.


  1. Your attitude is the most important thing for making inclusion happen

Be a ‘can do’ person:  how can we make ‘reasonable adjustments’ so that this will work for you?

   Focus on what someone wants to do (not their impairment) and work together to make it happen.

Ask questions, listen and discuss. You are not expected to be an expert.  Beware of assumptions!


  1. Get the message out – so people know that your group is inclusive

Where disabled people may see it, in a format they can access, such as BSL, large print, easy read.

Share information through organisations/people that disabled people already know and trust.


  1. Give and receive information in advance to help prepare yourself and your new member

Provide clear, accessible information about what to expect at your sessions and ways to find out more.

Seek a meeting or make contact  by phone/email/text  before someone takes part in their first session.


  1. Make any physical access changes you can and make sure access information is easy to find

When answering the question ‘is your space accessible?’  Describe the access and facilities available.

Don’t assume anyone can/cannot take part, ask for suggestions and work toward solutions together.


  1. Consider how creative use of resources and different approaches can make activities more inclusive

Lots of simple adaptations can make your usual games, resources and tools to make them accessible.

Discuss what might be useful to have in your resources or what someone might need to bring.


  1. Think about extra staff or volunteers to help everyone take part

Adjusting staff ratios for the whole group can be more inclusive than assigning a 1:1 support person.

Discuss all support options with the disabled person or their family.


  1. Consider how your organisation can involve disabled and non-disabled people together

Can you be inclusive in an ordinary session?  If not, is a dedicated session possible?

Are there other ways of being involved your organisation (volunteer, employee, trustee roles)


  1. Write and publicise an Inclusion Statement

Try out some of these tips and use them to write your statement, make the information accessible.

Reflect the statement’s aims in any policies and procedures, share with staff, volunteers and members.


  1. Ask disabled people and their families how it’s going

By responding to feedback you can keep getting better at inclusion; it is an ongoing process.

Find Inclusion/Disability Equality support, training, funding and networking opportunities in your area.


Welcoming disabled young people to your group or club. A Gloucestershire guide.Active Impact Newsletter – March 2018